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Hybris UX Api

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Notifications (TMF-681)

POST (TMF681)

Communication message means a notification approach in the format of a message which can be dispatched (sent) to the certain user by the system with the content which can be felt and understood by the recipient. The user can be either a final customer or a customer service agent. The message can reach the customer in different interaction channels, including: email, short message, mobile app notification (push).

URL

https://[localhost]:[port]/ecom-ux/v1/PR/communicationMessage/send

Base URI Parameter

NameTypeM/ODescription
businessIdstringMbusinessId string M Business unit identifier. Example: "PR"

Headers

NameTypeM/ODescription
channelIdstringOChannel to identify the business group. Eg:ECOM

Security Headers

NameTypeM/ODescription
client_idstringMClient Id value for Client Id Enforcement policy. Environment Specific Value. Eg: 6f0ed16a7b494d76b2d60e05bc3b3332
client_secretstringMClient secret value for Client Id Enforcement policy. Environment Specific Value, eg: e4CD4D43449846aA9D8Cb9c43f

QueryParams

NameTypeM/ODescription
notificationTypestringMBusiness notification type.
Example: "PLACE_ORDER_ENG"

Data Sheet

Assumption:

• SAP Hybris layer should send the valid and verified data as per the placeholders provided

• Data Validation are not done at Integration Layer

• The sample request provided below are only for reference TMF specification structure and values needs to be updated as per scenario.

NOTE: New templates confirmed will have updated chsaracteristic name, value pair. Once all the templates are confirmed, data sheet will be updated with mandatory fields.

LCPR:

Field NameM/ONotesComments
SubjectMFor PLACE_ORDER_Unhappy/ PLACE_ORDER_HAPPY_PATH/ PLACE_ORDER_FALLBACK:
EnglishTemplate: Your Liberty shop order has been placed
SpanishTemplate: Tu orden de Liberty ha sido solicitada
For Release Order:
EnglishTemplate: Your Liberty order has been released
SpanishTemplate: Tu orden de Liberty ha sido confirmada
For Cancel Order:
EnglishTemplate: Your Liberty order has been cancelled
SpanishTemplate: Tu orden de Liberty ha sido cancelada
For CSAgent_Unhappy / CSAgent_HAPPY_PATH
SpanishTemplate: Tienda Online - CSAgent Order {Order No}
For NEW_COMMUNITIES_CUSTOMER:
English Template: Your Liberty request has been placed
Spanish Template:
Tu solicitud de Liberty ha sido enviada
For C2C_ContactUs_CSAgent_ESP:
Web Contáctanos – CSAgent request {Request number}
For C2C_NEW_COMMUNITIES_CSAgent_ESP:
Web Solicitud Nuevas Comunidades {Request number}
For C2C_CUST_CONF_DEVICE/ C2C_CUST_CONF_PLAN:
English Template: Your Liberty request has been placed
Spanish Template: Tu solicitud de Liberty ha sido enviada
For C2C_CSAgent_DEVICE/ C2C_CSAgent_PLAN:
Web Sales Mobile – CSAgent request {REQUEST_NUMBER}
Example: Web Sales Mobile – CSAgent request 456789
For CSAGENT_ESP:
Spanish Template: Place Order – CSAgent request {order number}
For C2C_CUST_CONF_DEVICE/ C2C_CUST_CONF_PLAN:
English Template: Your Liberty request has been placed
Spanish Template: Tu solicitud de Liberty ha sido enviada
For C2C_CSAgent_DEVICE/ C2C_CSAgent_PLAN:
Web Sales Mobile– CSAgent request {REQUEST_NUMBER}
Example: Web Sales Mobile– CSAgent request 456789
receiver.emailMThe recipients email address
TypeMEmail. Currently only supported
CharacteristicMIs the array object with name value pairs.
{"name": "CUSTOMER_NAME",
"value": "david"}
MM for notificationType= PLACE_ORDER_Unhappy_ENG /
PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP/
RELEASE_ORDER_ENG/ CANCEL_ORDER_ENG/PLACE_ORDER_Unhappy_ESP / RELEASE_ORDER_ESP/ CANCEL_ORDER_ESP/
C2C_ContactUs_CSAgent_ESP/
C2C_NEW_COMMUNITIES_CSAgent_ESP/
NEW_COMMUNITIES_CUSTOMER_ENG/
NEW_COMMUNITIES_CUSTOMER_ESP/
PR_PLACE_ORDER_FALLBACK_ENG /
PR_PLACE_ORDER_FALLBACK_ESP/
C2C_CUST_CONF_DEVICE_ENG/
C2C_CUST_CONF_DEVICE_ESP/
C2C_CUST_CONF_PLAN_ESP/
C2C_CUST_CONF_PLAN_ENG/
C2C_CSAgent_DEVICE_ESP/
C2C_CSAgent_PLAN_ESP

O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP/CSAgent_ESP
{"name": "MSG_GREETING",
"value": "Una orden ha sido realizada. Por favor, procesa la orden {order number} ."}
OExpected values for "csagent Order Placed" – "Una orden ha sido realizada. Por favor, procesa la orden {order number} ."
"csagent Abandoned Cart" – "Un carro ha sido abandonado."
"csagent C2C request" – "Una C2C order ha sido realizada. Por favor, procesa la orden {cart number}."

O for notificationType= CSAgent_ESP
{"name": "ORDER_NO",
"value": "1234"}
MM for notificationType= PLACE_ORDER_Unhappy_ENG /
PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP/
RELEASE_ORDER_ENG/
CANCEL_ORDER_ENG/ PLACE_ORDER_Unhappy_ESP /
RELEASE_ORDER_ESP/
CANCEL_ORDER_ESP/
PR_PLACE_ORDER_FALLBACK_ENG /
PR_PLACE_ORDER_FALLBACK_ESP/
CSAgent_HAPPY_PATH_ESP/ CSAgent_Unhappy_ESP

O for notificationType= C2C_CUST_CONF_DEVICE_ENG/
C2C_CUST_CONF_DEVICE_ESP/
C2C_CUST_CONF_PLAN_ESP/
C2C_CUST_CONF_PLAN_ENG/CSAGENT_ESP/
CSAgent_ESP
{"name": "AMOUNT",
"value": "$12"}
M(Currency Code need to passed input according to BU) M for notificationType= PLACE_ORDER_Unhappy_ENG /
PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP/
RELEASE_ORDER_ENG/
CANCEL_ORDER_ENG/
PLACE_ORDER_Unhappy_ESP /
RELEASE_ORDER_ESP/
CANCEL_ORDER_ESP/
PR_PLACE_ORDER_FALLBACK_ENG /
PR_PLACE_ORDER_FALLBACK_ESP/
CSAgent_HAPPY_PATH_ESP/
CSAgent_Unhappy_ESP

O for notificationType= CSAgent_ESP
{"name": " ADDRESS_WITH_DEBT",
"value": " ADDRESS_WITH_DEBT"}
OO for notificationType= CSAGENT_ESP
{"name": "ORDER_DATE",
"value": "12/12/2019"}
MM for notificationType= PLACE_ORDER_Unhappy_ENG /
PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP/
RELEASE_ORDER_ENG/
CANCEL_ORDER_ENG/
PLACE_ORDER_Unhappy_ESP
/ RELEASE_ORDER_ESP/
CANCEL_ORDER_ESP /
C2C_ContactUs_CSAgent_ESP/
C2C_NEW_COMMUNITIES_CSAgent_ESP/
NEW_COMMUNITIES_CUSTOMER_ENG/
NEW_COMMUNITIES_CUSTOMER_ESP/
PR_PLACE_ORDER_FALLBACK_ENG /
PR_PLACE_ORDER_FALLBACK_ESP CSAgent_HAPPY_PATH_ESP/
CSAgent_Unhappy_ESP

O for notificationType=C2C_CUST_CONF_DEVICE_ENG/
C2C_CUST_CONF_DEVICE_ESP/
C2C_CUST_CONF_PLAN_ESP/
C2C_CUST_CONF_PLAN_ENG/
C2C_CSAgent_DEVICE_ESP/
C2C_CSAgent_PLAN_ESP/CSAgent_ESP
{"name": "ORDER_STATUS",
"value": "PENDING"}
OO for notificationType= CSAgent_ESP
"name": "ADDRESS", "value": "Puterica"MM for notificationType= PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP/
RELEASE_ORDER_ENG/ CANCEL_ORDER_ENG/
RELEASE_ORDER_ESP/
CANCEL_ORDER_ESP/
PR_PLACE_ORDER_FALLBACK_ENG /
PR_PLACE_ORDER_FALLBACK_ESP

O for notificationType= PLACE_ORDER_Unhappy_ENG /
PLACE_ORDER_Unhappy_ESP /
CSAgent_HAPPY_PATH_ESP/
CSAgent_Unhappy_ESP/CSAgent_ESP
{"name": "PRODUCT_NAME1",
"value": "SETUP BOX"}
M
At least one PRODUCT_NAME is Mandatory, there can be up to 10 PRODUCT_NAME (i.e.,PRODUCT_NAME2,PRODUCT_NAME3),
Note:-It can be upto 35 rows for CSAgent_ENG and It can be upto 3 rows for CSAgent_ESP
M for notificationType= PLACE_ORDER_Unhappy_ENG / PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/ RELEASE_ORDER_ENG/ CANCEL_ORDER_ENG/ PLACE_ORDER_Unhappy_ESP / RELEASE_ORDER_ESP/ CANCEL_ORDER_ESP/ PR_PLACE_ORDER_FALLBACK_ENG / PR_PLACE_ORDER_FALLBACK_ESP/ CSAgent_HAPPY_PATH_ESP CSAgent_Unhappy_ESP

O for notificationType= CSAgent_ESP
{"name": "PRODUCT_NAME2",
"value": "SETUP BOX2"}
MM for notificationType=PLACE_ORDER_Unhappy_ENG / PLACE_ORDER_Unhappy_ESP

O for notificationType= CSAGENT_ESP
{"name": "PRODUCT_NAME3",
"value": "SETUP BOX2"}
OO for notificationType= CSAGENT_ESP
{"name": "FIRST_NAME",
"value": "first name"},
M/OM for notificationType= CSAgent_HAPPY_PATH_ESP/ CSAgent_Unhappy_ESP

O for notificationType= CSAgent_ESP
{"name": "LAST_NAME", "value": "last name"}M/OM for notificationType= CSAgent_HAPPY_PATH_ESP

O for notificationType= CSAgent_Unhappy_ESP/CSAgent_ESP
{"name": "DOB","value": "02/16/2002"}OO for notificationType=CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP /CSAgent_ESP
{"name": "ID_TYPE","value": "DRIVER'S LICENSE"}M/OO for if ID_Type = "Others" hybris no need to pass this filed in notificationType= CSAgent_Unhappy_ESP
Else its M and hybirs need to pass this filed in notificationType= CSAgent_Unhappy_ESP
Note: It is O for notificationType= CSAgent_HAPPY_PATH_ESP/CSAgent_ESP
{"name": "ID_NUMBER","value": "1234567"}M/OO for if ID_Type = "Others" hybris no need to pass ID_NUMBER filed in notificationType= CSAgent_Unhappy_ESP
Else its M and hybirs need to pass ID_NUMBER filed in notificationType= CSAgent_Unhappy_ESP
Note: It is O for notificationType= CSAgent_HAPPY_PATH_ESP/CSAgent_ESP
{"name": "PHONE",
"value": "(321) 449-9249"}
MM for notificationType=CSAgent_Unhappy_ESP/ CSAgent_HAPPY_PATH_ESP
{"name": "EMAIL",
"value": "customerEmail@gmail.com"}
MM for notificationType= CSAgent_Unhappy_ESP/ CSAgent_HAPPY_PATH_ESP
{"name": "CONTRACT_STATUS","value": "WITH CONTRACT"}OO for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP
{"name": "PACK_REQUESTED","value": "Internet + TV + Telefonía"}M/O for CSAgentExpected values are: "Internet + TV + Telefonía"/ "Internet + TV" / "Internet + Telefonía ", "TV + Telefonía" / "Internet"/ "Telefonía"/"TV"

M for notificationType= PLACE_ORDER_Unhappy_ENG /PLACE_ORDER_HAPPY_PATH_ENG/PLACE_ORDER_HAPPY_PATH_ESP/ RELEASE_ORDER_ENG/ CANCEL_ORDER_ENG/ CSAgent_HAPPY_PATH_ESP PLACE_ORDER_Unhappy_ESP / RELEASE_ORDER_ESP/ CANCEL_ORDER_ESP/ PLACE_ORDER_FALLBACK_ESP/ PLACE_ORDER_FALLBACK_ENG/ CSAgent_Unhappy_ESP

O for notificationType= CSAgent_ESP
{"name": "PACK_AMOUNT", "value": "$12"}M for CSAgentM for notificationType= PLACE_ORDER_Unhappy_ENG / RELEASE_ORDER_ENG/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/ CANCEL_ORDER_ENG/ PLACE_ORDER_Unhappy_ESP / RELEASE_ORDER_ESP/ CANCEL_ORDER_ESP/ PLACE_ORDER_FALLBACK_ESP/ PLACE_ORDER_FALLBACK_ENG/ CSAgent_HAPPY_PATH_ESP/ CSAgent_Unhappy_ESP

O for notificationType= CSAgent_ESP
{"name": "ADDON_NAME1", "value": "TV"}M/O
M if there's an ADDON
Note:-It can be upto 24
M/O for notificationType= PLACE_ORDER_Unhappy_ENG / RELEASE_ORDER_ENG/ CANCEL_ORDER_ENG/ PLACE_ORDER_Unhappy_ESP / RELEASE_ORDER_ESP/ CANCEL_ORDER_ESP/ CSAgent_Unhappy_ESP / PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/ PLACE_ORDER_FALLBACK_ESP/ PLACE_ORDER_FALLBACK_ENG/ CSAgent_HAPPY_PATH_ESP

O for notificationType= CSAgent_ESP
{"name": "ADDON_AMOUNT1","value": "$10"}M/O
M if there's an ADDON
Note:-It can be upto 24
M/O for notificationType= PLACE_ORDER_Unhappy_ENG / RELEASE_ORDER_ENG/ CANCEL_ORDER_ENG/ / PLACE_ORDER_Unhappy_ESP / RELEASE_ORDER_ESP/ CANCEL_ORDER_ESP/ CSAgent_Unhappy_ESP/PLACE_ORDER_FALLBACK_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/ PLACE_ORDER_FALLBACK_ENG/ CSAgent_HAPPY_PATH_ESP

O for notificationType= CSAgent_ESP
{"name": "AMOUNT_DUE_TODAY","value": "$10"}M/OM for notificationType=PLACE_ORDER_Unhappy_ENG / RELEASE_ORDER_ENG / PLACE_ORDER_Unhappy_ESP/ RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP

O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/ CSAgent_ESP/ CANCEL_ORDER_ESP/CANCEL_ORDER_ENG/ PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP
As part LCPR Headless release v2
New Field for PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG
{"name": "INSTALLATION_FEE", "value": "$10"}M/OM for notificationType=RELEASE_ORDER_ENG/ RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP
Default value will be $0

O for notificationType=PLACE_ORDER_Unhappy_ENG / PLACE_ORDER_Unhappy_ESP/ CSAgent_HAPPY_PATH_ESP/CSAgent_Unhappy_ESP/CSAgent_ESP/ RELEASE_ORDER_ESP/ RELEASE_ORDER_ENG/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG
As part LCPR Headless release version 2
Added New Field for PR_CANCEL_ORDER_ENG/ PR_CANCEL_ORDER_ESP/ PR_CSAgent_ESP/ PR_PLACE_ORDER_FALLBACK_ESP/ PR_PLACE_ORDER_FALLBACK_ENG
{"name": "DVR_DEPOSIT", "value": "$0"}According to business rules chart, M if [CREDIT_SCORE=M AND CONTACT_STATUS=without contract] OR [CREDIT_SCORE=L]
Else it's O
Default value will be $0
O for notificationType= PLACE_ORDER_Unhappy_ENG /
PLACE_ORDER_Unhappy_ESP/
CSAgent_Unhappy_ESP
{"name": "AMOUNT_DUE_FIRST_BILL", "value": "$3"}M/OM for notificationType= RELEASE_ORDER_ENG/ RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/

O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP/ PLACE_ORDER_Unhappy_ENG / PLACE_ORDER_Unhappy_ESP/PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG/ CSAgent_ESP
As part LCPR Headless release v2
New Field for PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG
{"name": "ONE_TIME_CHARGE", "value": "$25"}M
According to business rules chart, M if [CREDIT_SCORE=K AND CONTACT_STATUS=with contract]
Else it's O
Default value will be $0
O for notificationType= PLACE_ORDER_Unhappy_ENG / PLACE_ORDER_Unhappy_ESP/ CSAgent_HAPPY_PATH_ESP/ CSAgent_Unhappy_ESP
As part LCPR Headless release version 2 changes
This Field is removed for RELEASE_ORDER_ESP/ RELEASE_ORDER_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/ PLACE_ORDER_HAPPY_PATH_ENG
{"name": "MIDDLE_NAME", "value": ""}O
if Provided by user in check-out flow
O for notificationType= CSAgent_Unhappy_ESP/ CSAgent_HAPPY_PATH_ESP /CSAgent_ESP
{"name": "MOTHERS_MAIDEN_NAME", "value": ""}O
if Provided by user in check-out flow
O for notificationType= CSAgent_Unhappy_ESP/ CSAgent_HAPPY_PATH_ESP /CSAgent_ESP
{"name": "CHECKOUT_STEP", "value": "Completed"}OO for notificationType= CSAgent_Unhappy_ESP/ CSAgent_HAPPY_PATH_ESP /CSAgent_ESP
{"name": "HOUSE_KEY", "value": "123456"}M/O
O if HOUSE_KEY is not available
Else it's M and HOUSE_KEY should be passed for CSAgent_ESP
M/O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP

O for notificationType= CSAgent_ESP
{"name": "SERVICE_VIDEO","value": "DISCO"}OExpected values are: DISCO/ ACTIVE/ NEVER

O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP /CSAgent_ESP
{"name":"SERVICE_HSD","value": "DISCO"}OExpected values are: DISCO/ ACTIVE/ NEVER

O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP/CSAgent_ESP
{"name": "SERVICE_VOICE","value": "ACTIVE"}OExpected values are: DISCO/ ACTIVE/ NEVER

O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP/CSAgent_ESP
{"name": "SSN_CHECK","value": "SI/ NO"}OO for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP /CSAGENT_ESP
{"name": "SSN_ID","value": " "}M/O
O if SSN_CHECK == NO, no need to pass SSN_ID for CSAgent_ESP
Else it's M and need to pass SSN_ID for CSAgent_ESP
M/O for notificationType= CSAgent_Unhappy_ESP /
CSAgent_HAPPY_PATH_ESP

O for notificationType= CSAgent_ESP
{"name": "DEBT_CHECK","value": "CON DEUDA"}OExpected values are: CON DEUDA/SIN /DEUDA

O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP/CSAgent_ESP
{"name": "CREDIT_SCORE","value": "P"}OExpected values are: A/B/K/P/M/L

O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP /CSAgent_ESP
{"name": "DRIVER_LICENSE_STATE","value": ""}M/O
Optional, only mandatory when ID_TYPE is Drivers License
Sample: "PR"
M/O for notificationType= CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP
O for notificationType= CSAgent_ESP
{"name": "PACK_AMOUNT_TODAY ","value": "$0"}MM for notificationType=PLACE_ORDER_Unhappy_ENG /
PLACE_ORDER_Unhappy_ESP /
RELEASE_ORDER_ENG/
RELEASE_ORDER_ESP/
PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP/
CSAgent_HAPPY_PATH_ESP
Note: Default value will be $0

O for notificationType= CSAgent_Unhappy_ESP/
CSAgent_ESP/
CANCEL_ORDER_ESP/
CANCEL_ORDER_ENG/
PLACE_ORDER_FALLBACK_ESP/
PLACE_ORDER_FALLBACK_ENG
As part LCPR Headless release v2
New Field for PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG
{"name": "PACK_AMOUNT_FIRST_BILL","value" :"$0" }MM for notificationType= PLACE_ORDER_Unhappy_ENG /
PLACE_ORDER_Unhappy_ESP /
RELEASE_ORDER_ENG/
RELEASE_ORDER_ESP/
PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP/
CSAgent_HAPPY_PATH_ESP
Note: Default value will be $0
O for notificationType= CSAgent_Unhappy_ESP/
PLACE_ORDER_FALLBACK_ENG/
PLACE_ORDER_FALLBACK _ESP/
CANCEL_ORDER_ESP/
CANCEL_ORDER_ENG/
CSAgent_ESP
As part LCPR Headless release v2
New Field for PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG
{"name": "REQUEST_NUMBER","value": "123456"}MM for notificationType
Spanish Templates:
C2C_NEW_COMMUNITIES_CSAgent_ESP/
NEW_COMMUNITIES_CUSTOMER_ESP/
C2C_ContactUs_CSAgent_ESP/
NEW_COMMUNITIES_CUSTOMER_ENG/
C2C_CUST_CONF_DEVICE_ENG/
C2C_CUST_CONF_DEVICE_ESP/
C2C_CUST_CONF_PLAN_ESP/
C2C_CUST_CONF_PLAN_ENG/
C2C_CSAgent_DEVICE_ESP/
C2C_CSAgent_PLAN_ESP
{"name": "PROGRESS","value": "In Progress"}MM for notificationType
Spanish Templates:
New Templates :
C2C_ContactUs_CSAgent_ESP
{"name": "REQUEST_DATE_TIME","value": 11/08/2021 "}MM for notificationType
Spanish Templates:
New Templates:
C2C_NEW_COMMUNITIES_CSAgent_ESP/ C2C_ContactUs_CSAgent_ESP
{"name": " CUSTOMER_LASTNAME","value": "Raquel"}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP
C2C_ContactUs_CSAgent_ESP
{"name": "PHONE_NUMBER","value": "(321) 449-9249"}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP/
C2C_ContactUs_CSAgent_ESP/
C2C_CUST_CONF_DEVICE_ENG/
C2C_CUST_CONF_DEVICE_ESP/
C2C_CUST_CONF_PLAN_ESP/
C2C_CUST_CONF_PLAN_ENG/
C2C_CSAgent_DEVICE_ESP/
C2C_CSAgent_PLAN_ESP

O for notificationType = CSAgent_ESP
{"name": "E-MAIL","value": "customer@email.com"}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP
C2C_ContactUs_CSAgent_ESP/
C2C_CUST_CONF_DEVICE_ENG/
C2C_CUST_CONF_DEVICE_ESP/
C2C_CUST_CONF_PLAN_ESP/
C2C_CUST_CONF_PLAN_ENG/
C2C_CSAgent_DEVICE_ESP/
C2C_CSAgent_PLAN_ESP

O for notificationType = CSAgent_ESP
{"name": " TYPE_OF_RESIDENCE","value": "Casa"}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP
{"name": " URBANIZATION_OR_COMMUNITY_NAME","value": " Urbanización Vista del Mar "}MM for notificationType
Spanish Templates:
New Templates :C2C_NEW_COMMUNITIES_CSAgent_ESP
{"name": " HOUSE_OR_APARTMENT_NUMBER","value": "3042"}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP
{"name": " STREET_OR_AVENUE_ADDRESS", "value": " Calle Arrecife "}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP
{"name": " CITY_OR_TOWN","value": "Ponce"}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP
{"name": " ZIP_CODE", "value": "00716"}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP
{"name": " MESSAGE", "value": " Quiero pagar mi factura de Liberty por internet, pero no encuentro cómo puedo hacerlo "}MM for notificationType
Spanish Templates:
New Templates :
C2C_NEW_COMMUNITIES_CSAgent_ESP
C2C_ContactUs_CSAgent_ESP
{"name": " ACCOUNT_NUMBER","value": "4637384635274"}OO for notificationType:
New Template:
C2C_ContactUs_CSAgent_ESP
{"name": "SUBJECT","value": " Entender mi factura, copia factura "}MM for notificationType:
New Template:
C2C_ContactUs_CSAgent_ESP
{"name": "ORDER_NUMBER", "value": "12345"}MM for notificationType:
New Template:
C2C_ContactUs_CSAgent_ESP/
C2C_NEW_COMMUNITIES_CSAgent_ESP/
NEW_COMMUNITIES_CUSTOMER_ENG/
NEW_COMMUNITIES_CUSTOMER_ESP
{"name": " SELECTED_SERVICE", "value": "Triple Pack"}MM for notificationType:
New Template:
C2C_NEW_COMMUNITIES_CSAgent_ESP
{"name": " ADDRESS_CREDIT_CHECK", "value": "100 CALLE MOLINA, SAN JUAN, 12345"}OO for notificationType: CSAgent_Unhappy_ESP / CSAgent_HAPPY_PATH_ESP /CSAgent_ESP
{"name": "INSTALLATION_TYPE_DATE_TIME","value": " SELF_INSTALL,29/08/2022,08:00:00"}O and format should be "SELF_INSTALL/TECHNICIAN_VISIT,dd/mm/yyyy,hh:mm:ss"O for notificationType:
CSAgent_HAPPY_PATH_ESP/
PLACE_ORDER_FALLBACK_ENG/
PLACE_ORDER_FALLBACK _ESP/
CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG/
CSAgent_ESP/
RELEASE_ORDER_ENG/
RELEASE_ORDER_ESP/
PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP/
CSAgent_ESP
As part LCPR Headless release v1
New Field for PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ CSAgent_ESP
{"name": "REQUEST_DATE",
"value": "28/08/2022"}
MM for notificationType:C2C_CUST_CONF_DEVICE_ENG/
C2C_CUST_CONF_DEVICE_ESP/
C2C_CUST_CONF_PLAN_ESP/
C2C_CUST_CONF_PLAN_ENG/
C2C_CSAgent_DEVICE_ESP/
C2C_CSAgent_PLAN_ESP
{"name": "INSTALLATION_VALIDATED_IN_CSG",
"value": " "}
OO for notificationType = CSAgent_ESP
{"name": "PLAN_NAME",
"value": " Internet"}
OO for notificationType= C2C_CUST_CONF_PLAN_ESP/ C2C_CUST_CONF_PLAN_ENG/ C2C_CSAgent_PLAN_ESP
{"name": "MONTHLY_PRICE_WITH_AUTOPAY",
"value": "$55.00"}
OO for notificationType= C2C_CUST_CONF_PLAN_ESP/ C2C_CUST_CONF_PLAN_ENG/ C2C_CSAgent_PLAN_ESP
{"name": "NO_OFF_LINES",
"value": "2"}
OO for notificationType= C2C_CUST_CONF_PLAN_ESP/ C2C_CUST_CONF_PLAN_ENG/ C2C_CSAgent_PLAN_ESP
{"name": "DEVICE_NAME",
"value": "IPHONE_13"}
OO for notificationType= C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "COLOR",
"value": "White"}
OO for notificationType= C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "CUSTOMER_VALIDATION","value": "Si"}M/OExpected values are "Si"/ "No"

M for notificationType: CSAgent_HAPPY_PATH_ESP
O for notificationType= CSAgent_ESP
{"name": "EXISTING_CUSTOMER",
"value": "Si"}
OExpected values are "Si"/ "No"

O for notificationType: CSAgent_ESP/C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP/C2C_CSAgent_PLAN_ESP/C2C_CUST_CONF_PLAN_ENG/C2C_CUST_CONF_PLAN_ESP
As part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP/C2C_CSAgent_PLAN_ESP/C2C_CUST_CONF_PLAN_ENG/C2C_CUST_CONF_PLAN_ESP
{"name": "PAYMENT ",
"value": "Card"}
OO for notificationType: PLACE_ORDER_FALLBACK_ENG / PLACE_ORDER_FALLBACK_ESP / RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/CANCEL_ORDER_ENG/CANCEL_ORDER_ESP/CSAgent_ESPAs part LCPR Headless release v1
New Field for PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG/ RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/CSAgent_ESP
{"name": "ADDON_FIRST_BILL_NAME1",
"value": "TV"}
O
Note:-It can be upto 24
O for notificationType= PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG/ CSAgent_ESP/ RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESPAs part LCPR Headless release v2
New Field for CANCEL_ORDER_ENG/ CANCEL_ORDER_ESP/ CSAgent_ESP PLACE_ORDER_FALLBACK_ESP/ PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/ RELEASE_ORDER_ESP/ RELEASE_ORDER_ENG
{"name": "ADDON_FIRST_BILL_AMOUNT1",
"value": "$1"}
O
Note:-It can be upto 24
O for notificationType= PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG/ CSAgent_ESP/ RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESPAs part LCPR Headless release v2
New Field for CANCEL_ORDER_ENG/ CANCEL_ORDER_ESP/ CSAgent_ESP/ PLACE_ORDER_FALLBACK_ESP/ PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/ RELEASE_ORDER_ESP/ RELEASE_ORDER_ENG
{"name": "INSTALLATION_FEE_FIRST_BILL",
"value": ""}
OO for notificationType=PLACE_ORDER_FALLBACK_ENG/
PLACE_ORDER_FALLBACK _ESP/
CANCEL_ORDER_ESP/
CANCEL_ORDER_ENG/
CSAgent_ESP/
RELEASE_ORDER_ENG/
RELEASE_ORDER_ESP/
PLACE_ORDER_HAPPY_PATH_ENG/
PLACE_ORDER_HAPPY_PATH_ESP
As part LCPR Headless release v2
New Field for PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG
{"name": "STORAGE",
"value": "128 GB"}
OO for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESPAs part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "PAYMENT_METHOD",
"value": "Installments"}
OExpected values are "Installments"/ "Full price"/"Pago a plazos"/" Precio total"

O for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
As part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "DEVICE_FULL_PRICE",
"value": "$25"}
OO for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESPAs part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "DEVICE_MONTHLY_INSTALLMENT_PRICE",
"value": "$7"}
OO for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESPAs part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "NUMBER_OF_INSTALLMENTS",
"value": "6"}
OO for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESPAs part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "PLAN",
"value": "MONTHLY"}
OO for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESPAs part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "PLAN_MONTHLY_PRICE",
"value": "$5"}
OO for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESPAs part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "SIM_TYPE",
"value": "eSIM"}
OExpected values are "eSIM"/ "Physical SIM"/"SIM física"

O for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
As part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "PORTABILITY","value": "Portability"}OExpected values are "Portability"/ "New number"/"Portabilidad"/ "Nuevo número"

O for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
As part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "AUTOPAY",
"value": "YES"}
OExpected values are "YES"/ "No"/"Sí"

O for notificationType=C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
As part of LCPR Headless Release Phase-2 Template
New Field for C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CSAgent_DEVICE_ESP
{"name": "DISCOUNT_PROGRAM",
"value": "Regular"}
OExpected values are "Regular"/"Appreciation"/"Signature"

O for notificationType=C2C_CSAgent_PLAN_ESP/C2C_CUST_CONF_PLAN_ENG/C2C_CUST_CONF_PLAN_ESP
As part of LCPR Headless Release Phase-2 Template
New Field for C2C_CSAgent_PLAN_ESP/C2C_CUST_CONF_PLAN_ENG/C2C_CUST_CONF_PLAN_ESP

Sample Response

"Email has been sent successfully"

Available Templates in PROD

S.NoTemplate Name
1.PR_PLACE_ORDER_Unhappy_ENG_EMAIL
2.PR_RELEASE_ORDER_ENG_EMAIL
3.PR_CANCEL_ORDER_ENG_EMAIL
4.PR_CSAgent_ENG_EMAIL
4.PR_PLACE_ORDER_Unhappy_ESP_EMAIL
5.PR_RELEASE_ORDER_ESP_EMAIL
6.PR_CANCEL_ORDER_ESP_EMAIL
7.PR_CSAgent_Unhappy_ESP_EMAIL
8.PR_C2C_ContactUs_CSAgent_ESP_EMAIL
9.PR_C2C_New_communities_CSAgent_ESP_EMAIL
10.PR_NEW_COMMUNITIES_CUSTOMER_ENG_EMAIL
11.PR_NEW_COMMUNITIES_CUSTOMER_ESP_EMAIL
12.PR_PLACE_ORDER_FALLBACK_ENG_EMAIL
13.PR_PLACE_ORDER_FALLBACK_ESP_EMAIL
14.PR_C2C_CUST_CONF_DEVICE_ENG_EMAIL
15.PR_C2C_CUST_CONF_DEVICE_ESP_EMAIL
16.PR_C2C_CSAgent_DEVICE_ESP_EMAIL
17.PR_C2C_CUST_CONF_PLAN_ESP_EMAIL
18.PR_C2C_CUST_CONF_PLAN_ENG_EMAIL
19.PR_C2C_CSAgent_PLAN_ESP_EMAIL
20.PR_PLACE_ORDER_HAPPY_PATH_ENG_EMAIL
21.PR_PLACE_ORDER_HAPPY_PATH_ESP_EMAIL
22.PR_CSAgent_HAPPY_PATH_ESP_EMAIL
23.PR_CSAgent_ESP_EMAIL

Version History

DateDescriptionComments
21-03-2023PR-1852, PR-315: Updated below templates
1. PLACE_ORDER_FALLBACK_ENG
2. PLACE_ORDER_FALLBACK_ESP
3. CANCEL_ORDER_ESP
4.CANCEL_ORDER_ENG
5. RELEASE_ORDER_ENG
6. RELEASE_ORDER_ESP
7. PLACE_ORDER_HAPPY_PATH_ENG
8. PLACE_ORDER_HAPPY_PATH_ENG
9. CSAgent_ESP
Added Below new place holders for mentioned tempaltes:
PAYMENT - PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG/ RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/CSAgent_ESP
INSTALLATION_TYPE_DATE_TIME - PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ CSAgent_ESP
INSTALLATION_FEE_FIRST_BILL - RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/CSAgent_ESP
MSG_GREETING, ORDER_NO, ORDER_STATUS, ORDER_DATE, CHECKOUT_STEP, AMOUNT, ADDRESS, HOUSE_KEY, ADDRESS_WITH_DEBT, SERVICE_VIDEO, SERVICE_HSD, SERVICE_VOICE, FIRST_NAME, MIDDLE_NAME, LAST_NAME, MOTHERS_MAIDEN_NAME, DOB, CUSTOMER_VALIDATION, SSN_CHECK, SSN_ID, EXISTING_CUSTOMER, DEBT_CHECK, ADDRESS_CREDIT_CHECK, CREDIT_SCORE, ID_TYPE, ID_NUMBER, DRIVER_LICENSE_STATE, PHONE, EMAIL, INSTALLATION_TYPE_DATE_TIME, INSTALLATION_VALIDATED_IN_CSG, PAYMENT, PACK_REQUESTED, PACK_AMOUNT, PRODUCT_NAME1 to PRODUCT_NAME3, ADDON_NAME1 to ADDON_NAME24, ADDON_AMOUNT1 to ADDON_AMOUNT24, INSTALLATION_FEE, PACK_AMOUNT_TODAY, AMOUNT_DUE_TODAY, PACK_AMOUNT_FIRST_BILL, ONE_TIME_CHARGE, INSTALLATION_FEE_FIRST_BILL, AMOUNT_DUE_FIRST_BILL - CSAgent_ESP
25-04-2023Enabler - PR-3180 : Updated below templates
1. PLACE_ORDER_FALLBACK_ENG
2. PLACE_ORDER_FALLBACK_ESP
3. CANCEL_ORDER_ESP
4.CANCEL_ORDER_ENG
5. RELEASE_ORDER_ENG
6. RELEASE_ORDER_ESP
7. PLACE_ORDER_HAPPY_PATH_ENG
8. PLACE_ORDER_HAPPY_PATH_ENG
9. CSAgent_ESP
Added Below new place holders for mentioned tempaltes:
AMOUNT_DUE_FIRST_BILL - PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK_ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG
INSTALLATION_FEE_FIRST_BILL - PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG
ADDON_FIRST_BILL_NAME1 - PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG/ RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/CSAgent_ESP
ADDON_FIRST_BILL_AMOUNT1 - PLACE_ORDER_FALLBACK_ENG/ PLACE_ORDER_FALLBACK _ESP/ CANCEL_ORDER_ESP/ CANCEL_ORDER_ENG/ RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/CSAgent_ESP

Removed below place holder for mentioned templates:
ONE_TIME_CHARGE - RELEASE_ORDER_ENG/RELEASE_ORDER_ESP/ PLACE_ORDER_HAPPY_PATH_ENG/ PLACE_ORDER_HAPPY_PATH_ESP/CSAgent_ESP
09-05-2023Enabler - PR-3443 : Updated below templates
1. C2C_CSAgent_DEVICE_ESP
2. C2C_CSAgent_PLAN_ESP
3. C2C_CUST_CONF_DEVICE_ENG
4.C2C_CUST_CONF_DEVICE_ESP
5. C2C_CUST_CONF_PLAN_ENG
6. C2C_CUST_CONF_PLAN_ESP
Added Below new place holders for mentioned templates:
EXISTING_CUSTOMER - C2C_CSAgent_DEVICE_ESP/ C2C_CSAgent_PLAN_ESP /C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP/ C2C_CUST_CONF_PLAN_ENG/ C2C_CUST_CONF_PLAN_ESP
DISCOUNT_PROGRAM - C2C_CSAgent_PLAN_ESP / C2C_CUST_CONF_PLAN_ENG/ C2C_CUST_CONF_PLAN_ESP
STORAGE - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
PAYMENT_METHOD - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
DEVICE_FULL_PRICE - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
DEVICE_MONTHLY_INSTALLMENT_PRICE - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
NUMBER_OF_INSTALLMENTS - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
PLAN - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
PLAN_MONTHLY_PRICE - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
SIM_TYPE - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
PORTABILITY - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
AUTOPAY - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP

Removed below place holder for mentioned templates:
MONTHLY_PAYMENT_IN_INSTALLMENTS - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP
MONTHLY_PRICE_INSTALLMENT_PLAN - C2C_CSAgent_DEVICE_ESP/ C2C_CUST_CONF_DEVICE_ENG/ C2C_CUST_CONF_DEVICE_ESP

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